we say hello.

Legal & Terms

Terms of Service

Last Updated: October 6, 2026 | Effective Date: October 6, 2026

1. Acceptance of Terms

By accessing our website (andwesayhello.com), registering for our AI receptionist service, interacting with our voice assistants, or submitting your contact information, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Service

We Say Hello provides an automated AI-powered receptionist solution designed to answer inbound business phone calls, provide verified information about client services, capture caller inquiries, and schedule appointments directly into connected calendar applications.

3. SMS / Text Messaging Terms & A2P 10DLC Compliance

We Say Hello operates SMS and text notification programs for appointment confirmations, reminders, customer inquiry follow-ups, and service notifications. By providing your phone number and checking the consent box or verbally confirming via our AI receptionist, you agree to the following terms:

  • Program Description: SMS communications are used strictly for customer service follow-ups, appointment bookings, schedule updates, and answering caller inquiries.
  • Message Frequency: Frequency varies based on your interactions and requested appointment bookings.
  • Message and Data Rates: Message and data rates may apply depending on your wireless carrier plan.
  • Opt-Out Mechanism: You can cancel SMS messages at any time by texting STOP to any message received from us. After sending STOP, you will receive a single confirmation message and will no longer receive SMS messages unless you re-subscribe.
  • Customer Assistance: For help, reply HELP to any message.
  • Carriers: Wireless carriers are not liable for delayed or undelivered messages.
  • Strict Privacy: Mobile subscriber phone numbers, opt-in records, and text messaging consent will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
  • Age Restriction: You must be 18 years or older to participate in our SMS program.
  • Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://andwesayhello.com/privacy.

4. User Responsibilities & Acceptable Use

You agree not to use the service to:

  • Violate any applicable local, state, national, or international telecommunications laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
  • Impersonate any person or entity or misrepresent business affiliations or credentials.
  • Transmit any unlawful, threatening, abusive, harassing, defamatory, or deceptive communications.
  • Interfere with or disrupt the normal operation of our servers, networks, or telephony infrastructure.

5. AI Receptionist & Audio Notices

Our receptionists utilize conversational artificial intelligence and synthetic voice synthesis. You understand and agree that callers interacting with the service will engage with an automated system. Depending on state or regional two-party wiretapping or call recording laws, an introductory disclosure may be played notifying callers that the call is managed or recorded for quality and scheduling purposes.

6. Intellectual Property

All content, design elements, logos, software, audio workflows, and materials displayed on andwesayhello.com are the property of We Say Hello or its licensors and are protected by intellectual property laws.

7. Disclaimer of Warranties & Limitation of Liability

The service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. While our AI receptionist strives for high conversational accuracy, We Say Hello does not warrant that voice recognition, calendar availability syncing, or transcription will be 100% uninterrupted, error-free, or compatible with every telephony carrier network.

To the fullest extent permitted by law, We Say Hello shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

8. Modifications to Terms

We reserve the right to revise or update these Terms of Service at any time. Any changes will be posted directly to this page with an updated "Last Updated" date. Continued use of our site and services after such changes constitutes acceptance of the new Terms.

9. Contact & Inquiries

For inquiries regarding these Terms of Service, please reach out to:

We Say Hello

Website: andwesayhello.com